培训资料：餐厅服务英语
一、迎客、问候
1、Good morning/afternoon/evening, sir/madam, welcome to our coffee house/shop/restaurant.
2、How many person in your party?
二、带客入座
1、This way ,please. sir/madam. Follow me, please. sir/madam.
2、How about this table?
三、递菜单、酒水单
This is our menu and drink list ,sir/madam.
四、问饮品
1、Excuse me, sir/madam, would you like something to drinke?
2、we have ……..which one would you like?
五、上饮品
Excuse me, sir/madam, here is your …..
六、点菜
1、May I take your order now? sir/madam.
2、How would you like steak/Lamb chop?
How about your steak?
一二成Rare 三四成medium rare 五成medium
七八成medium well 全熟well done
七、重复点单
Excuse me, sir/madam, you ordered …
Would you like anything else?
八、服务面包
What kind of bread would you like? soft bread/hard bread…。
九、上菜
Here is your soup/salad/steak…… enjoy your meal, please。
十、餐中服务
1、Would you like some more… ?
2、May I take it away?
十一、餐后服务
1、Would you like to have some dessert?
2、Would you like some coffee or tea?
十二、结帐
1、This is your bill, thank you very much.
2、Sign your name and room number, please.
3、Would you like one check or separate?
4、Here’s your change.
西 餐 常 用 词 汇
|
水
果
|
苹果 apple
|
橘子 orange
|
梨 pear
|
|
香蕉 banana
|
葡萄 grage
|
菠萝 pineapple
|
|
|
草莓 strawberry
|
桃 peach
|
西瓜 water melon
|
|
|
柠檬 lemon
|
橄榄 olive
|
|
|
|
椰子 coconut
|
西柚 gragefruit
|
冬瓜 winter melon
|
|
|
蔬
菜
|
生菜 lettuce
|
青瓜 cucumber
|
豆腐 bean curd
|
|
西兰花 broccoli
|
洋葱 onion
|
蘑菇 mushroom
|
|
|
胡萝卜 carrot
|
红椒 red pepper
|
泡菜 pickle
|
|
|
土豆 potato
|
番茄 tomato
|
干辣椒 chilli
|
|
|
姜 ginger
|
|
|
|
|
调
味
品
|
盐 salt
|
番茄酱 ketchup
|
黄油 butter
|
|
黑胡椒 black pepper
|
辣椒油 chilli sauce
|
奶油 cream
|
|
|
酱油 soy sause
|
咖喱 curry
|
奶酪（芝士）cheese
|
|
|
醋 vinegar
|
果酱 jam
|
芥末 mustard
|
|
|
常
见
的
酒
水
|
喜力 Heineken
|
本地啤酒 Local Beer
|
汤力水 Tonic water
|
|
生力 San Miguel
|
可口可乐 Coco_cola
|
苏打水 Soda water
|
|
|
嘉士伯 Carlsberg
|
百事可乐 Pepsi_cola
|
红牛 Red bull
|
|
|
青岛 Tsing Tao
|
雪碧 Sprite
|
椰奶 Coconut juice
|
|
|
健力士 Guiness Stout
|
七喜 7 up
|
法国矿泉水 Perrier
|
|
|
科罗娜 Corona
|
健怡 Diet coke
|
依云 Evian
|
|
|
卡布基诺 Cappuccino
|
本地矿泉水
Local mineral water
|
本地啤酒 Local beer
|
|
|
长城 Great wall
|
王朝 Dynasty
|
|
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