pany is located in another country ,they’ll have to send us a deposit of
-Is the company willing to cover all expenses?
7、Getting details of arrival
-What time will you be arriving?
-Will you be arriving before(after)…
-What’s your flight number, please, in case the plane’s late?
8、Finding out who the client is
-Could you give me your name, please?
-Who’s the reservation for?
-Can you have me your address, please?
-What’s your address, please?
9、asking the client for his name and room number.
-What’s your room number?
-Were you in room X?
-Can you tell me your room number, please?
-May I have your number, please?
10、presening the bill to the client
-Did you have breakfast this morning?
-Did you make any phone calls from your room?
-How many phone calls did you make?
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