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星级酒店英语培训(简)

来源:职业餐饮网 发布时间:2009年11月18日 点击数: 收藏 讨论交流
-You’ll have to show me your passport or some other form of identification.
-I do apologize, Mr. Lin the amount of your stay was not approved on your
Credit card, and do you have any other card please?
-May I take a imprint of our credit card?
-I’m a afraid he isn’t in the room, would you like to leave a message r call later?
we can’t offer corporate discount as you booked through a travel agency and have already received the travel agency’s discount on our room rate.
-Without the guest’s permission, I can’t tell you the room number.
-How are you going to share these three rooms? I’ll try to give you two rooms on the same floor as close together as possible.
-I’m sorry Mr. Cohenm but according to the law set by the Chinese government if you can’t provide a marriage certificate we are not allowed to let you register in one room.
-Would it be possible 阅读更多相关知识,返回【 酒店英语 】栏目列表