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星级酒店英语培训(简)

来源:职业餐饮网 发布时间:2009年11月18日 点击数: 收藏 讨论交流
rections for the taxi driver?
-Most taxi drivers do not speak English, it is helpful if you have your destination written in Chinese.
-When you return to the hotel, please show this hotel card to the taxi driver.
USEFUL EXPERSSIONS FOR FRONT OFFICE
1、Accepting a booking
-I can book you a room for the … (date)
-We can confirm a room for the … (date)
-It’s okay for the … (date)
2、 Refusing a booking
-Unfortunately we’re fully booked for … but … I can book you a room for the
-If there isn’t any room, we can get you on a waiting list or we can fond you a room in another hotel.
-We won’t be able to guarantee you a room for the … (date)
3、Finding out what the client wants
-What kind of room would you like?
-Would you like breakfast?
-When for?
-How long do you plan to stay?
-How long will you 阅读更多相关知识,返回【 酒店英语 】栏目列表