ath?
G: Yes, please, and looking over the lake, if possible.
R: Room No .18, 6th floor, then.
G: What is the rate?
R: RMB530 yuan per day.
G: Are meal included?
R: No, it is for the room only. If you want a breakfast, for the guest who stay in our hotel we offer 20% discount. For Chinese it 57 yuan per person, for western it is 114 yuan per person.
G: Very good, we’ll take it. And what is your check out time?
R: Our check out time is 12:00 noon. Will you please show me your passports ?
G: All right. Here is my passport. And my friend will also show you his passport.
R: How are you going to pay, in cash or by credit card?
G: Could I pay with traveler’s checks?
R: Certainly. Thanks you, here is the room key, Have a pleasant stay. The bellboy will show you up.
Receiving a walk-in guest 接待自来客
(R: receptionist G: guest)
R: Good afternoon, sir. May I help you?
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