2，带领客人到房间
Bellboy[B]： Is this everything, sir？
B：这是全部的行李吗，先生？
Mr Steven[S]：Yes, that's everything．
S：是的。
B：Ok, May I have a look at your room card？
B：能不能让我看下您的房卡？
S：Oh，yes．is 1335．
S：噢，好的。我住1335房。
B：I see．Now please follow me．I’ll show you to your room.
B：好的。现在我带您去您的房间。
S：Where is the Western restaurant？
S：西餐厅在哪呢？
B：Oh, it’s on the First floor. Get out the lift and turn right, sir.
B：在一楼，先生。出电梯右转就到了。
S：When will it open?
S：什么时候开呢？
B：The service time is 7:00am. To 10:00am..
B：营业时间是早上7点到10点。
S：OK。
B：Here we are, sir. Room 1335.Let me help you to open the door.
B：我们到了先生，1335房。让我帮您开门吧。
[门开后]
B：You first, sir. Do you mind if I put your luggage at here?
B：您先请先生，我把您的行李放在这里好吗？
S：It's OK, Thank you many much,
S：好的，非常感谢。
B：That’s my job.How do you like this room?
B：这是我们工作。房间如何呢先生？
S：It's very cozy．I like it very much.
S：非常舒适，我很喜欢。
B：Right, is there anything else I can do for you?
B：还有其他需要吗？
S：No, Thank you.
B：OK, Good night.

3，客人寄存行李
Mr Steven[S]：I want to check my luggage.
S：我想要寄存我的行李。
Bellman[B]：Certainly, sir. You can check luggage here. Please go through the formalities.
B：当然可以，先生。你可以把行李寄存在这里。请您办一下寄存手续。
S：No problem.
S：没问题。
B：May I know your room number?
B：您是几号房的？
S：My room number is 1335.
S：1335。
B：When will you take them back? Sir.
B：您什么时候来取呢？
S：About 30 minutes later.
S：大约半小时以后。
B：OK, please sign your name here.
B：好的，请在这里签个名。
B：Keep the luggage check card, and for drawing, please show the second half of this card.
B：请保存好行李寄存卡，当您来取回行李时，请出示这张卡的下半联。
S：OK, thank you very much. Bye bye.
B：See you. Sir.

4，客人要出租车

Doorman[D]：Would you like me to call a taxi for you?
D：需要一辆的士吗？
Mr Steven[S]：Yes, thanks.
S：是的。
D：Where to? Sir.
D：到哪里呢，先生。
S：To the airport.
S：到机场.
D：OK, Just moment, please.
D：好的，请稍等。
的士叫来后…
D：Sorry to have kept you waiting, sir. Are there four pieces in all?
D：不好意思让您久等了，先生。您一共是四件行李对吗？
S：Yes.
S：是的。
D：Let me take them to the trunk.
D：让我把他们放到后背箱吧。
S：OK, thank you very much.
S：非常感谢。